Refund Policy
Effective Date: [4/1/2025]
Due to the nature of our brand and products, we have a strict no-refund policy on all sales, except in the rare case of:
Items received damaged or defective
Wrong item sent
What qualifies for a replacement or refund:
Proof of damage (photo required)
Must contact us within 7 days of delivery
To request a return or issue, email:
Shop@coochiematters.com
Once approved, we’ll process an exchange, refund, or issue store credit at our discretion.
