Effective Date: [4/1/2025]
Welcome to CoochieMatters.com (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of our products. By accessing or using the website, you agree to be bound by these Terms. If you do not agree, please do not use this website.
1. Age Requirement
You must be at least 16 years old to access or use this website. By using the site, you confirm that you are of legal age and have the authority to agree to these Terms.
2. Services Offered
CoochieMatters.com offers the following:
Sale of physical merchandise and digital goods (including e-girl & Y2K apparel, accessories, and downloads)
Print-on-demand items from trusted vendors
Consultations and coaching services
Community programs and digital experiences
We reserve the right to change or discontinue services at any time.
3. Intellectual Property
Unless otherwise noted, all content including logos, product designs, graphics, text, and brand elements are the intellectual property of CoochieMatters.com and are protected under applicable copyright and trademark laws.
Some designs and images featured on the site may originate from:
Third-party print-on-demand platforms
Collaborative partners or affiliate entities
We do not claim ownership over intellectual property owned by third-party vendors or brand partners but only use such materials with appropriate rights or licenses.
Unauthorized use, reproduction, or distribution of any content from this site is prohibited.
4. Payment and Pricing
All prices are listed in USD unless otherwise stated.
We accept secured payments via:
Stripe
PayPal
CashApp
Debit & Credit Cards
Apple Pay
Google Pay
All modern forms of secure, encrypted payment processing
Prices may change at any time without prior notice. Orders are only confirmed after full payment is received.
5. Shipping and Delivery
Physical items: Shipped via trusted carriers with tracking info provided at checkout. Delivery times vary by destination and product type.
Digital products: Delivered instantly or within minutes of successful purchase, unless otherwise specified.
We are not responsible for delays due to carriers, customs, or incorrect shipping info provided by the customer.
6. Returns and Exchanges
All sales are final due to the nature of our merchandise and digital products.
If you receive an incorrect, defective, or damaged item, please contact us within 7 days of delivery.
📧 Returns & Issues: Shop@CoochieMatters.com
Include your order number, item details, and clear images of the product in question.
7. User Accounts
If you create an account on our site, you are responsible for keeping your login credentials confidential and secure.
CoochieMatters.com is not liable for any unauthorized access due to your negligence or sharing of credentials. We reserve the right to terminate accounts that violate our terms or community standards.
8. Limitation of Liability
CoochieMatters.com and its affiliates will not be liable for any indirect, incidental, or consequential damages arising out of your use of the website, products, or services.
All products are provided “as-is” without warranties of any kind, express or implied. Use at your own risk.
9. Third-Party Links & Vendors
This website may contain links to third-party websites and may use third-party vendors for certain product fulfillment. We do not control and are not responsible for the content or practices of these websites or vendors.
Purchasing items fulfilled by third-party vendors (such as print-on-demand services) may be subject to the third party’s own terms and policies.
10. Modifications
We may update these Terms at any time to reflect changes in our business, policies, or laws. Changes will be effective immediately upon posting. Continued use of the website after updates signifies your agreement to the revised Terms.
11. Contact Us
For all customer service, support, or policy-related inquiries:
📧 General Support: info@coochiematters.com
📧 Order Issues & Returns: Shop@coochiematters.com
12. Legal Protection
CoochieMatters.com reserves all legal rights to protect its intellectual property, brand integrity, vendor relationships, digital assets, and community operations. Any attempt to infringe, impersonate, abuse, or exploit the site, its offerings, or likeness will be subject to legal action to the fullest extent permitted by law.